About the Café
Café Coffee Day is division of India's largest coffee conglomerate, the Amalgamated
Bean Coffee Trading Company Limited (ABCTCL), popularly known as Coffee Day. With
Asia's second-largest network of coffee estates (10,500 acres) and 11,000 small
growers, Coffee Day has a rich and abundant source of coffee. This coffee goes
all over the world to clients across the USA, Europe and Japan, making us one
of the top coffee exporters in the country.
Their
mission is to be the best Cafe chain by offering a world class coffee
experience at affordable prices.
A LOT CAN HAPPEN OVER COFFEE - Literally
My Thoughts
As I have mentioned of I
being an ardent CCD customer, but that is soon diminishing and most certainly
is history. You can read about my earlier experiences (bad and worse in that
order) here:
Tired home after a long day
traveling in the suburbs I alongwith a friend decided to visit a café to rejuvenate ourselves with some refreshing coolers. Settling down in corner after a few
minutes I went upto the counter and placed our order and flashed the debit card
for making payment. At first I was informed that the coolers I ordered were not
available. However when I changed my order the guy at the counter informed me
about some offer whereby if I buy their merchandise worth Rs.150/- I’ll get a
particular coffee for free. Expectedly like any astute person I spent next 10
mins finalizing the things I would buy and gave him the card to swipe for the
payment. To my surprise the guy informed me that the swipe machine was not
working and they would only accept cash. It was ridiculous of him to make me go
through the whole exercise of making changing my order, selecting the
merchandise I wanted buy when at the very first instance he knew I was paying
by a card and the same was not at option at their substandard outlet.
Even on the earlier
occasion when I visited their outlet at CST, Mumbai my friend had to empty his
wallet as even there the swipe machine did not work. However even after two
horrendous experiences the ardent CCD customer in me dragged me to their outlet
for one more humiliating experience.
On the previous two
occasions I had chucked Starbucks for CCD even though it was right across the
lane. This time I was determined to visit it placed just opposite CCD inside
the mall. And I wasn’t even a bit disappointed.
Fruit Verdict
The previous one was a bitter gourd, but even that is better to the experience at various CCD outlets.
Stars: does not even deserve a half star
~ KARAN
No comments:
Post a Comment
~ Thanks for sharing your thoughts, keep reflecting ~